Privacy Policy
Sundarban Tour Package
Welcome to Sundarban Tour Package. Your privacy is important to us, and we are committed to protecting the personal information you share while using our services, website, social media pages, and booking platforms. This Privacy Policy explains how we collect, use, store, and safeguard your information.
1. Information We Collect
We may collect the following types of information when you contact us, make bookings, or use our services:
Personal Information
-
Full Name
-
Phone Number
-
WhatsApp Number
-
Email Address
-
Residential Address
-
Identity Proof Details (if required for booking or government regulations)
Booking Information
-
Tour package details
-
Travel dates
-
Number of travelers
-
Pickup/drop-off preferences
-
Payment details
Technical Information
When you visit our website or social media pages, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Cookies and usage data
2. How We Use Your Information
Your information may be used for the following purposes:
-
Processing tour bookings and reservations
-
Confirming travel schedules and itineraries
-
Providing customer support and assistance
-
Sending booking confirmations and travel updates
-
Improving our services and customer experience
-
Marketing and promotional communications (with consent)
-
Compliance with legal and government requirements
3. Sharing of Information
We respect your privacy and do not sell your personal information to third parties.
However, we may share limited information with:
-
Hotels and resorts
-
Transportation providers
-
Boat operators and guides
-
Payment service providers
-
Government authorities when legally required
All third-party partners are expected to maintain confidentiality and data security.
4. Data Security
We implement reasonable security measures to protect your personal information from:
-
Unauthorized access
-
Data loss
-
Misuse
-
Disclosure or alteration
Despite our efforts, no online platform or electronic storage method can guarantee complete security.
5. Cookies Policy
Our website may use cookies and similar technologies to:
-
Improve website functionality
-
Analyze traffic and visitor behavior
-
Enhance user experience
Users may disable cookies through browser settings if preferred.
6. Payment Information
Online payments may be processed through secure third-party payment gateways. We do not store sensitive banking information such as:
-
Debit/Credit card numbers
-
CVV numbers
-
Net banking passwords
Please verify payment details carefully before completing transactions.
7. User Rights
You have the right to:
-
Access your personal information
-
Request correction of inaccurate data
-
Request deletion of your information (subject to legal obligations)
-
Withdraw consent for promotional communications
To exercise these rights, please contact us directly.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Childrenโs Privacy
Our services are not intended for children under 13 years of age without parental supervision. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any modifications will be posted on our website or official platforms.
11. Contact Information
For any questions, concerns, or privacy-related requests, please contact:
Sundarban Tour Package
Waxpal, Dayapur, Gosaba, South 24 Parganas, West Bengal, India
Phone/WhatsApp: +91 7890676697
Website: www.sundarbantourpackage.in